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FaQs
You've got questions? We've got answers.
Learn more about Tales from The Rock and
how our letter subscription service works. It's easy.

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Who is Elias?Meet Elias, Your Window to Newfoundland's Heart Elias is more than just a fisherman; he's a keeper of stories, a guardian of traditions, and your personal connection to Newfoundland and Labrador. With a lifetime of experiences etched into the lines of his face, Elias brings you tales that span generations and capture the essence of island life. In his letters, Elias shares not just his own memories but also the collective wisdom of his community. He writes about the changing seasons, the ebb and flow of island life, and the enduring spirit of Newfoundlanders and Labradorians. His words carry the salt of the sea and the warmth of a kitchen party, transporting you to the heart of his beloved homeland. Each month, Elias will share his NEWFIE NOTES - notes from his Adventure Journal. It might be a hand-drawn map of his favourite fishing spots, a puzzle he found along the way, or a recipe for Jiggs' dinner passed down through his family. These thoughtful inclusions bring his stories to life, allowing you to be part of the action with him... living the richness of Newfoundland's culture. Through Elias' letters, you'll discover the Island, not as a tourist, but as a cherished friend, invited into the intimate world of island traditions and timeless connections.
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Who is Maggie?Maggie embodies the resilience and warmth of Newfoundland itself. After years of putting her family first, she's now reclaiming her sense of adventure with the same determination that saw her through countless challenges. Her laugh lines tell of joys shared, while her calloused hands speak of a life lived fully. Through her letters, Maggie invites you into her world of newfound freedom and rediscovered passions. She writes of impromptu road trips along the coast, of learning traditional crafts from village elders, and of the simple pleasure of watching the Northern Lights dance across the sky. Her words weave together the threads of Newfoundland's past and present, creating a tapestry rich with personal insights and universal truths. Each month, Maggie will share something from her NEWFIE NOTES - her Adventure Journal. It might be a picture of a swatch of hand-knit wool from her latest project, a map of secret berry-picking spots, or a recipe for her irresistible moose stew. These connections bring her stories to life, allowing you to experience the textures and flavours of her journey. Despite her wanderlust, Maggie's heart remains deeply rooted in her community. Her letters are peppered with anecdotes of Sunday dinners with family, impromptu kitchen parties with neighbours, and the enduring friendships that have supported her through life's ups and downs. Through Maggie's eyes, you'll see a Newfoundland that's both timeless and ever-changing, a place where adventure and tradition walk hand in hand along the rocky shores.
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When will my letter arrive each month?We know you'll be waiting anxiously! We'll be mailing them out during the first week of each month. If you don't receive your letter by the 15th of the month, please let us know.
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I love everything about Newfoundland, but I don't live in Canada anymore. Do you ship internationally?We sure do! We may need to add a little to cover the international postage. We don't want you to miss out! You might need this letter more than anyone!
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What if my letter doesn't arrive?That would be some shocking!! Just let us know and we'll make it right!
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How much does the subscription cost, and what do I get?We offer several pricing options to suit your needs. Please see our product page for more info. You need to choose: Mailed or Digital? You need to choose: Which subscription is best for you or your gift recipient? You need to choose: Will your Storyteller be Elias or Maggie? Every month you'll get: - your carefully crafted letter which highlights NL history and culture, from a magical spot in the province - we'll share our Storyteller's journal and stories of who they met along the way and what they experienced - you'll also receive a page or two from their NEWFIE NOTES - their adventure journal. It will always be a surprise, but it might include some of the following: - a favourite recipe - a map of the area - overnight accommodation information - a sketch from the hiking trail - the menu from the cafe - a list of local wildflowers - and the list goes on and on - BONUS: 12 month subscriptions will also receive an extensive collection of the Top 10 NL Driving songs, along with some history and special info about each tune.
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What is Tales from the Rock, and how does it work?Tales from the Rock is a unique subscription service that delivers personalized, handcrafted letters celebrating Newfoundland's rich culture and heritage directly to your mailbox. Each month, subscribers receive beautifully designed letters featuring stories, historical insights, and stunning artwork from local artists. Simply choose your subscription plan—either a one-time purchase, or a 3, 6, or 12-month subscription—and enjoy a delightful surprise in your mailbox (or inbox) each month. This service not only connects you to your roots but also supports local artists and promotes Newfoundland's vibrant culture.
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How much does the subscription cost, and what do I get?We offer several pricing options to suit your needs: - One-time purchase – makes a great “I miss you gift!” - Mailed for $10 - Digital for $5 - 3-month subscription - Mailed for $27 - Digital for $15 - 6-month subscription - Mailed for $48 - Digital for $30 - 12-month subscription - Mailed for $84 (**BIGGEST SAVINGS**) - Digital for $50 (** BEST VALUE**) Additionally, you can opt for emailed letters at just $5 each. Each letter includes captivating stories, beautiful illustrations, and insights into Newfoundland's heritage, making it a perfect gift or personal treat!
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Can I cancel my subscription at any time?Yes! We believe in flexibility and customer satisfaction. You can cancel your subscription at any time without any hidden fees or penalties. Simply log into your account or contact our customer service team for assistance. We want you to enjoy your experience with Tales from the Rock, and if you ever feel it's not meeting your expectations, we’ll make it easy for you to stop. If you aren't tech savvy, just shoot us off a quick email and we'll help out info@talesfromtherock.ca
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What if I have questions or need help with my subscription?We're here to help! If you have any questions or need assistance with your subscription, feel free to reach out to our friendly customer service team via email (info@talesfromtherock.ca) or through our website's contact form. We pride ourselves on providing prompt and helpful support to ensure that your experience with Tales from the Rock is seamless and enjoyable. Your satisfaction is our priority!
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